FAQ

1 How is your after-sale service?

Re: We have a professional technology supporting team for your timely services. You can get the help you need in time by telephone, webcam, online chat (Google talk, Facebook, Skype). Please contact us once the machine has any problem.Best service will be offered.

2. Will you teach how to use the machine?

Re: Yes, we can provide a complete user manual and usage video for instruction and application. And 24/7 online consultant service ensure you whatever problem and whenever you meet, you can solve easily. It is easy to operate by anyone with instructions.

3. Are you manufacture or trading company ?

We are 10 years manufacture , can meet all you needs. including housing design, screen design etc.

4. What about warranty ? do you have spare pares for repair?

1 years warranty for machine.3 Months for handle, 24 hours online service, technical support for life.

5. For delivery which way is best?

for delivery most clients we use DHL/TNT/UPS or by air. fastest way need about 3-5 days can arrive.